At 9ajl, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information. Please read this document carefully before using the 9ajl platform.
Last updated: January 2026 | Applies to all 9ajl platform users
At a Glance
Your Privacy Matters: 9ajl does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the platform, comply with legal obligations, and improve your gaming experience. This policy is written in plain English so every Filipino player can understand exactly how their data is handled.
This Privacy Policy ("Policy") describes how 9ajl ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal information of users ("you," "the Player") who access or use the 9ajl online casino and sports betting platform at 9ajl.net.
9ajl is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. We operate in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on 9ajl or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 9ajl platform.
9ajl collects the following categories of personal data from players:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Yes – KYC |
| Contact Data | Email address, Philippine mobile number, residential address | Yes |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Yes – Payments |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatic |
| Usage Data | Games played, bet amounts, session duration, login timestamps, platform interactions | Automatic |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When provided |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments).
9ajl collects personal data through the following means:
Information you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions and surveys.
Technical and usage data collected automatically when you access the 9ajl platform, including through cookies, web beacons, log files, and similar tracking technologies. This data is collected to ensure platform security, prevent fraud, and improve user experience.
We may receive data about you from third-party service providers, including:
9ajl processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 9ajl processes your personal data on the following legal bases:
9ajl does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
We share data with trusted third-party service providers who assist in operating the 9ajl platform, including payment processors, KYC verification providers, cloud hosting providers, and customer support tools. All service providers are contractually bound to process your data only as instructed by 9ajl and to maintain appropriate security standards.
We may disclose your personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies (including PAGCOR) where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 9ajl's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.
We may share your data with third parties in any other circumstances where you have provided explicit consent for such sharing.
9ajl retains your personal data for as long as necessary to fulfill the purposes outlined in this Policy, and in accordance with applicable Philippine legal requirements. Specific retention periods include:
After the applicable retention period, your data will be securely deleted or anonymized in accordance with our data destruction procedures.
9ajl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 9ajl will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
9ajl uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze platform usage.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 9ajl platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 9ajl:
To exercise any of these rights, please contact 9ajl's Data Protection Officer via live chat or by emailing [email protected]. We will respond to all data rights requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
Strictly 21+ Only: The 9ajl platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. In accordance with Philippine gaming regulations, all players must be at least 21 years of age to register and use the platform.
If 9ajl becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 9ajl platform, please contact our support team immediately via live chat.
9ajl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification, and the updated Policy will be posted on this page with a revised effective date.
Your continued use of the 9ajl platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 9ajl Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
Every connection between your device and 9ajl is protected by bank-grade 256-bit SSL encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
9ajl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the 9ajl ecosystem and its trusted service partners only.
9ajl operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). We have a designated Data Protection Officer and follow NPC guidelines for all data processing activities.
We only collect the personal data that is strictly necessary to operate your account, process payments, and comply with legal obligations. No unnecessary data is collected or retained beyond its purpose.
Access, correct, or request deletion of your personal data at any time. 9ajl responds to all data rights requests within 30 days, in line with the Data Privacy Act of 2012 and NPC regulations.
In the unlikely event of a data breach, 9ajl has a documented incident response plan. Affected players and the National Privacy Commission will be notified promptly as required by Philippine law.
Your data is protected. Your identity is verified. Your winnings are yours. Join thousands of Filipino players who trust 9ajl for a safe, fair, and exciting online casino experience.
For players 21+ only. Please gamble responsibly.